At Virtanen, we partnered with FinnTech Oy, a Finnish mid-sized technology firm struggling with siloed communication between IT, Operations, and Compliance departments. These disconnects frequently caused delays and duplicated efforts, impacting product delivery schedules.
Our agile-driven approach focused on establishing clear communication channels using tools like Slack and Jira, alongside defining roles through RACI matrices to enhance accountability. By introducing sprint-based planning and regular feedback workshops, we helped teams shift to a culture of continuous improvement and rapid adaptation.
Over 16 weeks, these changes led to a 15% improvement in on-time deliveries and a 10% reduction in bottlenecks, accelerating FinnTech’s product launch cycles. One key success was the alignment of project scope with business priorities, ensuring every team member understood how their work contributed to company goals. As COO J. Virtanen noted, “Thanks to Virtanen’s guidance, our teams now collaborate seamlessly and respond swiftly to changing demands, boosting overall performance.”
Key Objectives:
- Build transparent communication channels among cross-department teams
- Implement proactive risk management to minimize disruptions
- Clarify roles and responsibilities for stronger accountability
- Promote continuous feedback loops and iterative process improvements
- Align project constraints with overall business strategy and goals
Approach & Methodology:
- Sprint-based planning and review sessions to maintain agility
- Real-time project visibility through shared dashboards
- Regular risk assessments and mitigation planning
- Workshops to align team roles and clarify responsibilities
- Cultivating a feedback-driven culture to foster innovation and adaptation
Project Impact:
The project significantly improved team communication and fostered stronger cross-functional collaboration, creating a more cohesive working environment. Through proactive identification and resolution of potential issues, the team achieved a 15% increase in on-time delivery. Clearer role definitions enhanced accountability and ownership across all project stages. This increased flexibility allowed the organization to respond swiftly to changing business demands, while optimized processes ensured consistently high-quality outcomes.
Results:
As a result, the project delivered measurable improvements in operational efficiency and stakeholder satisfaction. Enhanced transparency and collaboration reduced delays and misunderstandings, enabling teams to meet deadlines more reliably. The culture of accountability and continuous improvement empowered teams to adapt effectively, ultimately contributing to the successful completion of project goals and supporting the company’s growth objectives.
